Shipping policy

At Kaaflaam, we are committed to delivering your orders safely and on time.

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

• Pakistan-wide delivery: 3–7 business days.
• Delivery times may vary depending on your location and courier service availability.

3. Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping promotions, if available, will be clearly mentioned on our website.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS (if applicable) to monitor your shipment.

5. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays caused by weather conditions, public holidays, or courier issues may occur. We appreciate your patience and understanding.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. Kaaflaam is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Damaged or Missing Items

If you receive a damaged item or if any item is missing from your order, please contact us within 48 hours of delivery with your order details and photos (if applicable).

8. Contact Us

If you have any questions regarding shipping, please contact us.